• Q: What is the AWS toolbar?

A: The AWS toolbar allows you to search using the most of powerful search capabilities from wherever you are on the Web. It's the fastest, most convenient way to access the Web, Images, News, Software, Job, Auctions, Goods, Peoples, Music.


• Q: How much does the AWSToolbar cost?

A: Nothing, the AWS toolbar is free and downloads in seconds.
A: You can donate few dollars to support this tool.

• Q: What are the minimum system requirements needed to run the AWS toolbar?

A: Minimum system requirements to use the AWS Toolbar:
Windows 98/NT/2000/ME/XP
Internet Explorer 4.01 or higher. To check what version of Internet Explorer you currently have installed, click "Help" and then "About Internet Explorer" in the Internet Explorer menu bar.


• Q: When will the AWS toolbar be available for other browsers?

A: At this time, we do not know when the AWS Toolbar will be available for other browsers and operating systems.

• Q: I installed the AWS toolbar, but I don't see the toolbar. Why?

A: If you do not see your Toolbar click the "View" menu on your browser, select "Toolbars" and click on the AWS Toolbar option.


• Q: I've tried several times to install the AWS Toolbar, but it still fails. What should I do?

A: Have you checked to see if your problem is addressed by any of the others listed on this FAQ? If your installation problem is not addressed by this FAQ, please send an email detailing the problem to support@onixsoft.com.


• Q: When I try to install the AWS Toolbar on Windows NT or Windows 2000, it fails. What's happening here?

A: If you're using Windows NT or Windows 2000, check that you have the Administrative privileges required to install applications. If you are unsure of the status of your system privileges, check with your system administrator.


• Q: Is the AWS Toolbar spyware?

A: Absolutely not. On the Internet, spyware is programming that is put in someone's computer to secretly gather information about the user and relay it to advertisers or other interested parties. The AWS Toolbar does not secretly gather or relay information to any outside source.


• Q: After installing the AWS Toolbar, my other toolbar disappeared. How do I get it back?

A: You can view more than one Toolbar at a time and each Toolbar will not interfere with the other. To activate your other Toolbar click the "View" menu on your browser, select "Toolbars" and click on the name of the Toolbar you are no longer seeing.


• Q: How do I uninstall the AWS Toolbar?

A: To uninstall your AWS Toolbar, open the Toolbar Menu by clicking on the AWS logo and select "Toolbar Uninstall." Once you have finished, please close all browser windows since the Toolbar will still exist in those windows, although it is no longer functional.

• Q: How do I hide AWS Toolbar?

A: You can hide the AWS Toolbar so it does not show up on your browser. (Remember you can always restore your AWS Toolbar so it appears on your browser.)

Follow the directions below to hide the Toolbar.
1. Click "View," which is located on the IE menu bar.
2. Select "Toolbars" and click on "AWS Toolbar." This will hide your AWS Toolbar (a check beside the item means it is active; no check means it is hidden).


• Q: How do I move AWS Toolbar?

A: To move AWS Toolbar, simply click on the separator bar to the left of the AWS logo and drag the Toolbar to the desired location.


• Q: How do I switch toolbars?

A: You can view more than one Toolbar at a time and each Toolbar will not interfere with the other. To activate your other Toolbar click the "View" menu on your browser, select "Toolbars" and click on the name of the Toolbar you are no longer seeing.


• Q: I just upgraded to IE 6.0 and my toolbar disappeared, why?

A: Follow these steps to correctly configure Internet Explorer, then download the AWS Toolbar again.
1. In IE, click on the "Tools" menu and choose "Internet Options."
2. Click the "Advanced" tab.
3. In the "Browsing" section, make sure "Enable third-party browser extensions" is selected.
4. Close all IE windows and open a new instance of IE.
5. Reinstall the Toolbar.


• Q: Where did my IE toolbar go?

A: Are you missing the Internet Explorer toolbar that displays the "File," "Edit," "View" menus? If so, make sure that you have not moved your AWS Toolbar over the IE menu.

Instructions for moving the toolbar:

1. Directly to the left of the logo, you should see a thin verticle bar. Click on this bar with the left mouse button and hold the mouse button down.
2. Now, move the mouse straight down and release the button.

If you do not see the IE menu, please push the F11 key twice on your keyboard. This should resolve the issue.


• Q: I see the AWS Toolbar, but clicking the buttons doesn't work. Why?

A: If all AWS Toolbar buttons are taking you to "404 Document Not Found" error pages, please check the following:


• Make sure your Internet connection is working. Can you type Web addresses into your web browser?
• Do you have an incompatible program running? Following are examples of programs incompatible with the toolbar:
  • Norton Internet Security PE 2001 3.0
  • RealGuide icon and MSN Messenger icon in IE toolbar
  • Netzip Download Demon (often from RealPlayer 7)
  • WebWasher
  • Anonymiser
  • VX2


• Q: Does the AWS Toolbar keep a log of the Web sites that I visit?

A: Yes. The toolbar does keep a history of sites and searches that you make. The history can be deleted by clicking the Clear History button on your toolbar. Please note that the information is for your own reference only.


• Q: How do I delete the history of my search terms in the search toolbar?

A: The history can be deleted by clicking the Clear History button on your toolbar.


• Q: What is AutoFill?

A: The AutoFill enables you to automatically complete forms on the web. Enter your information and it's stored on your own computer. To complete forms on sites that you trust, just click the AutoFill button.


• Q: How I can use AutoFill feature?

A: In first open AutoFill/Options dialog and see examples, read Syntax of Regular Expressions. Open web page with form and choose AutoFill/Add all Forms Item, it should add forms variables, after open AutoFill/Options dialog and edit new variables, Save changes and exit form. After click AutoFill button to see result on web page, it should complete forms on this page.

Troubleshooting

• Q: How do I report a problem?

A: To report a problem with AWS Toolbar, please send an email detailing the problem to support@onixsoft.com. Be sure to include your Operating system (e.g., Windows 2000) and browser version (e.g., Internet Explorer 5.01) to help us have a better idea of how to solve the problem.